FAQ's

How do I find my way around campus?

Coming to a campus – and a new city – can be daunting but you’ll be getting around Abercromby Square all the way to the Quad in no time.

To help you get around you can download a campus map from the UoL App but if you want a little extra help getting your bearings then attend one of our campus, Guild or city tours in Welcome Week.

Find a tour

I'm worried about making new friends

Coming to University is exciting and there are lots of new people to meet.

To help settle you in and meet like-minded people, we have a full programme of activity during Welcome Week and beyond including pre arrival events, official welcome events, Give it a Go programme which is packed full of activities and trips, the weekly pub quiz and live sport events which offer a little something for everyone.

Keep up to date with everything happening in Welcome Week and join our Welcome mailing list.

Join the mailing list

Societies are also a great way to meet like-minded people. - and its completely free. You can meet and join over 190 societies at the Society Fair in Welcome Week or you can view the full list below.

Search societies

Get ready and start meeting people before you event arrive by joining the official UoL Unibuddy

Join Unibuddy

How do I travel to campus from off campus halls of residence?

The 699 Arriva bus service runs a door to door bus service every 10 – 20 minutes until midnight each day.

The campus bus stop can be found outside the Guild Starbucks.

Alternatively, you can also use the 86 bus route, which stops at Penny Lane and runs 24 hours a day. You can find out more here. Dont forget you can pick up your discounted bus pass from the Guild shop when you arrive on campus.

Where can I buy a bus pass?

You can purchase your exclusive, discounted bus pass from the Guild shop when you arrive on campus. Available from early September.

Get your pass

What do I do if I am unhappy in halls?

If you’re unhappy with your University Accommodation you can contact the Accommodation Office by either emailing accommodation@liverpool.ac.uk or by telephone on 0151 795 0319. There is general advice on common housing issues on our webpages or alternatively you can make an appointment with our Advice Team by emailing guildadv@liverpool.ac.uk

How do I register with a doctor?

There is a student Health Centre right on campus ran by Brownlow Health. You can register online at the Brownlow Health website or alternatively you can call into the Student Health Centre and fill out a registration form when you arrive on campus.

Where can I go for help?

If you ever need any extra help or support then the Guild Advice service can help.

They offer free and confidential advice to University of Liverpool students on a range of academic, housing and wellbeing issues. The Advice Service is open Monday-Friday 9.30am-4.30pm.

You can also speak to the Advice and Guidance team in Student Welfare Advice and Guidance based in the Alsop Building, University Square. As well as mental health and wellbeing support they provide advice on money and finances alongside specific guidance for disabled and international students.

Take a look at the support available to you at the Guild, on campus and from external services.