Service & Event Status

Services

Following the update to Government advice on the 16.03.20, surrounding the Coronavirus Pandemic, we have been working closely with the University of Liverpool in order to significantly change our approach to Guild activity and adhere to public health advice.

We have now taken the decision to close the Guild building and all of our outlets from 17.03.20 until further notice.

This is not a decision we have made lightly but we must continue to prioritise our staff and members’ health and wellbeing. If you have any queries please contact guildweb@liv.ac.uk

The table below highlights the staus of services  and events. This will be updated regularly.

Service Current status Details
Building Closed Closed until further notice
Reception Closed Closed until further notice
Guild Advice Open with Amends Monday – Friday
Monday – Friday – Digital Service If you require an appointment please contact our Advice team via email advice@liv.ac.uk to arrange a phone or online appointment. Even in uncertain times, we are here to help.
Change It Open We understand and appreciate that you have questions and concerns at this time that you would like to raise directly to your Students’ Union and to the University. We want reassure you that the Guild and your Student Officers are still here to represent you, and are working closely with the University to raise all of your queries and get the best outcome for students. During this time we advise you email any queries, experiences or concerns directly to guildweb@liv.ac.uk rather than through the Change It platform.
Starbucks Closed Closed until further notice
Guild Shop Closed Closed until further notice
Sphinx Closed Closed until further notice
Courtyard Closed Closed until further notice
Courtyard Bar Closed Closed until further notice
Courtyard Canteen Closed Closed until further notice
Online Shop Closed The online shop is closed until further notice and deliveries will be delayed.
Amazon and Collect + Parcels Closed The Guild Shop is closed until further notice and this service is no longer available. Unfortunately couriers are now unable to collect any parcels from the Guild but these will remain in the Guild Shop until we reopen. For any queries over refunds or redelivery please get in touch with your point of sale directly.
Bike Kiosk Open with amends The service will be open from the workshop at the back of Crown Place Car Park every Mon/Wed/ Fri from 9am to 4pm for students to return bikes until further notice or the situation changes. They will also be able to help with repairs and servicing, observing social distancing and cleansing of areas such as handlebars and other contact points. Contact directly via 07380 111226
Arriva Bus Pass Refund Awaiting further information We are currently in discussion with Arriva surrounding partial refunds of the Student Bus Passes. We are currently awaiting an a response rom Arriva and will respond to specific queries and provide an update as soon as possible.

Events

Events Current status Details
GIAG All trips cancelled Full refunds will be automatically processed in due course. You will receive an email confirmation once this is complete.
Society Events All Events Cancelled Following government guidance we have decided to cancel all small gatherings, including society events. Please contact your Society Coordinator if you have any questions.
Pub Quiz Cancelled Following Government guidance our bars are now closed and we have cancelled all events and large gatherings. We would like to reassure our committed quiz-goers than the jackpot will remain frozen until we can welcome you back.
St Patricks’ Day Cancelled Following government guidance our bars are now closed until further noticed and this event will therefore no longer be going ahead.
Circa Waves Event rescheduled This show is being rescheduled to Saturday 12th September 2020. All original tickets remain valid.