Accommodation Campaign

The information on this page is an update on our Accommodation Campaign and the actions certain housing providers may be taking in response to Covid-19. This is general information and you will need to contact your landlord directly to discuss your own individual circumstances and find out whether any rent changes/reductions can be put into place - even if they are listed in the table below.

Please also be aware that each provider will approach their contracts with students differently, and may put certain deadlines in place. It is therefore important you check your housing providers webpages and contact your landlord with any contract questions you may have as soon as possible. If you need further support, take a look at our accommodation FAQs or email our Advice team - guildadvice@liverpool.ac.uk - for independent advice on your contract or how you can communicate with your landlord.

Accommodation Provider Key:

PBSA’s

Provider Have we contacted them? Current COVID-19 stance 
Abodus Student Living Yes Abodus Student Living has provided detailed health advice on their website. Students who have moved out early due to COVID-19 cannot be released from their contracts and are expected to pay any outstanding rent (source).
Alexander Student Group (Woodside Court) Yes No information on covid-19
Campus Living Villages Yes Campus Living Villages has provided detailed health advice on their website. Students will be contacted by Campus Living Villages by 8th April in relation to cancellation of contracts (source).
Collegiate AC Yes Collegiate AC has provided detailed health guidance on their website. Students can defer their next rental instalment by up to three months, but they must have emailed tenants@collegiate-ac.com by 24th April 2020 in order to do so (source). Standard cancellation policy applies to students wishing to end tenancy early.
Downing property services Yes Downing Property Services has provided detailed health advice on their website. They have confirmed that they are offering 6 weeks rent rebate to all students who are no longer on site and who do not plan to return to live permanently. This has been confirmed on their website and you will need to contact them directly by 5pm on the 7th April  here.
Dwell student living Yes Dwell Student Living has not provided health advice for students living in their accommodation on their website. There is no information related to Coronavirus or ending tenancy contracts early on their website.
Fresh Student Living Yes Fresh Student Living provides minimal health advice for students living in their accommodation and is currently consulting with individual landlords regarding ending tenancy contracts early (source).
Gather Students Yes We at Gather would like to let you know our decision relating to the last rent instalment. We have already informed all the students in our Liverpool accommodation that, if they decide to leave and can vacate their rooms with keys returned by 1st May 2020, we will reduce their last rent instalment by 50%. All they need to do is to notify us their decision via email by 10th April 2020. Of course if they are not able to vacate by then due to the travel restrictions we will still honour the 50% reduction.
Hello Student Yes Hello Student provides minimal health advice on their website and have confirmed that they won’t charge any rent from 25 April. Get in contact with them by the 17th April to do so. Full details here
Homes for Students Yes  They have confirmed with LJMU that they are not able to release students from the final rent instalment (source). They are a third party owner so it is up to individual landlords to make decisions. They have sent emails and “Where decisions have been finalised we have started informing students of any updates to third term rent payments or cancellation policies, and will continue to inform students over the coming weeks” (source).
Host Yes Host Student Housing Limited provides minimal health information on their website. They are the managing agent for Hope Street Apartments, who are not allowing students to cancel their tenancy contracts early (source).
Iconic, the Ascent Yes Iconic has provided detailed health advice on their website. Students who have moved out early due to COVID-19 cannot be released from their contracts and are expected to pay any outstanding rent (source). If you have a further query in realtion to paying your rent you should get in touch with us at the earliest opportunity by emailing enquiries@iconinc.co.uk 
iQ student accommodation Yes If you do not want to stay in your accommodation for the final term, IQ will release you from your tenancy agreement. You must complete the check-out process on their website by 5pm on Thursday 9th April. more information can be found here  If you do this, you will not be charged for your rent for the period from 18th April.
Kexgill (Liverpool) Ltd. Yes Kexgill provides details health guidance on their website. Kexgill have put aside a “Hardship Fund” of £500,000 that will be used to assist tenants experiencing difficulties. Telephone +44 (0) 1482 447 707 between 10:00 and 13:00 Monday to Friday to discuss your circumstances.
L1 Lettings Yes L1 Lettings does not provide any information relating to COVID - 19
Liberty Gardens Liberty Living Yes Liberty Living will not charge students who have moved out for the third instalment of rent. Students who have paid their third instalment in advance, they will get a rebate. You need to contact them directly by the 10th April. Full details here
Phoenix Place Yes Phoenix Place have not provided any information relating to COVID – 19 on their website
Pierhead Housing Association Yes Pierhead Housing Association is part of the Prima Group, which has provided health guidance on their website. They say to get in contact with them if you will struggle to pay next terms rent but do not have a clear stance on releasing early. (source).
Propeller Lettings Yes Propeller Lettings have not provided any information relating to COVID-19 on their website.
Sanctuary Students Yes Sanctuary Students has provided detailed information relating to COVID-19 on their website. They have confirmed that they are not cancelling contracts early but will discuss payment plans with tenants who have been financially impacted by COVID - 19.
Student Housing Company Yes Student Housing Company have provided detailed health guidance on their website. Email has gone out to tenants with detailed health guidance and asks students to get in contact with their residents team to discuss their individual plans around COVID – 19 (source).
St Andrews Place Management Yes St Andrews Place Management have not provided any information relating to COVID-19 on their website. Email has gone out to all students to say that those who have encountered financial hardship, can request a refund/rent reduction through the student portal.
Student Roost Yes Student Roost have provided detailed health guidance on their website. They have confirmed that if students have moved out, or are planning to over the next month, they will not be charged from 1 May 2020 onward. You will need to contact them directly by the 13th April. Full details here 
Unite Yes Unite have provided detailed health guidance on their website. They have confirmed that students will not be charged for the third University term if contact Unite by Friday 10th April. Full details here 
Urban Sleep Yes Urban Sleep have not provided any information relating to COVID-19 on their website.
TJ Thomas Estates Co. Yes TJ Thomas Estates Co. have not provided any information relating to COVID-19 on their website
Unity Square Yes Unity Square have not provided any information relating to COVID – 19 on their website
Urban Student Life (One Islington Plaza) Yes Urban Student Life have provided detailed health guidance on their website. They have said: “we regret that we cannot offer an early release from your tenancy obligations if you have previously decided to leave your accommodation”. They go on to say “if you, or your family, have suffered financially from recent events and it is affecting your ability to pay your rent then please email your local General Manager to discuss options on payment arrangements.”
Vita Students Yes Vita Students https://www.vitastudent.com/important-notice
X1 Lettings Yes X1 Lettings have provided detailed health guidance on their website, however they have not provided information on early release from tenancy contracts (source).
Ypps Yes YPP have not provided any information relating to COVID-19 on their website.

 

STUDENT LETTING AGENTS

Accomod8 Yes Accommod8 have not provided health guidance for students and expect students to pay their rent on 1st April as normal. Students experiencing hardship may email them (source).
Antona Properties Yes Antona Properties have not provided any information relating to COVID – 19 on their website
APB Student Accommodation Yes APB Student Accommodation have not provided any information relating to COVID – 19 on their website
ARW Property Solutions Yes ARW Property Solutions have not provided any information relating to COVID – 19 on their website
Best 4 Students Yes Best 4 Students have not provided any information relating to COVID – 19 on their website
Brickworks Properties Yes Brickworks Properties have not provided any information relating to COVID – 19 on their website
Caro Lettings Yes Caro Lettings have provided extensive health guidance relating to COVID – 19. There is currently no information regarding early release of contracts or staying beyond contract.
Condor Properties Yes Condor Properties have not provided any information relating to COVID – 19 on their website
Doodle And Patch Yes Doodle and Patch have not provided any information relating to COVID – 19 on their website
Dwell Student Yes Dwell Student have provided health guidance for students and are letting students stay beyond their contract. There is currently no information about early release of contracts (source).
ELJ Properties Yes ELJ Properties have not provided any information relating to COVID – 19 on their website
Glenwood Yes Glenwood have not provided any information relating to COVID – 19 on their website
Golding Estates Yes Golding Estates have not provided any information relating to COVID-19 on their website.
Hunters Estate Yes Hunters Estate have not provided any information relating to COVID – 19 on their website.
JPB Estates Yes JPB Estates have not provided any information relating to COVID – 19 on their website.
Luxor/Nico Yes Luxor/Nico have not provided any information relating to COVID – 19 on their website
Mistoria Yes Mistoria have provided limited information on their website but ask people to get in contact if necessary (source).
Point Properties Yes Point Properties have not provided any information relating to COVID – 19 on their website.
iCcommodate Yes ICcommodate have not provided any information relating to COVID – 19 on their website
Liverpool Student Houses Yes Liverpool Student Houses have not provided any information relating to COVID – 19 on their website
LNA Projects Yes LNA Projects have not provided any information relating to COVID – 19 on their website
Luxury Student Homes Yes Luxury Student Homes have not provided health guidance for students. Luxury Student Homes have confirmed that they are not able to cancel contracts. However, they have said that students experiencing financial hardship can contact them to discuss a payment plan (source).
Maison Merseyside Yes Maison Merseyside have not provided any information relating to COVID – 19 on their website
MGM Letting Yes MGM have not provided any information relating to COVID – 19 on their website. They have emailed some students to pay rent as normal.
MGS Estates Yes MGS Estates have not provided any information relating to COVID – 19 on their website
Moss Rentals Yes Moss Rentals have not provided any information relating to COVID – 19 on their website
My Student Home Yes My Student Home have not provided any information relating to COVID – 19 on their website
My Tenant Rent Yes My Tenant Rent have not provided any information relating to COVID – 19 on their website
Platform HG Yes Platform HG have provided extensive information on COVID – 19 support and have said to contact them if you are struggling with rent (source).
Property Link Liverpool Yes Property Link Liverpool have not provided any information relating to COVID – 19 on their website
R House Yes R House have not provided any information relating to COVID – 19 on their website
Scouse House Student Yes Scouse House Student have not provided any information relating to COVID – 19 on their website
SGL Student Homes Yes SGL Student Homes have not provided any information relating to COVID – 19 on their website
Student Cribs Yes Student Cribs have not provided any information relating to COVID – 19 on their website
Sweet Spot Homes Yes Sweet Spot Homes have not provided any information relating to COVID – 19 on their website
Top Property Services Yes Top Property Services have provided health guidance for students but have nothing on early release from contracts for tenants
Trophy Homes Yes Trophy Homes have provided limited health guidance on their website
Urban Student Lets Yes Urban Student Lets have not provided any information relating to COVID – 19 on their website
Rooms4U Yes Rooms4U have not provided any information relating to COVID – 19 on their website.
Stockton Accommodation Yes Stockton Accommodation have not provided any information relating to COVID – 19 on their website
Study Stay Yes Study Stay have not Provided any Information relating to COVID – 19 on their website
Xenia Students Yes Xenia Students have provided health guidance on their website but have stated that it is up to individual landlords to decide on an early release from contract. You should get in contact with your individual landlord to discuss.
Urban Bubble Yes Urban Bubble not provided any information relating to COVID-19 on their website.
Your Place UK Yes Your Place UK have not provided any information relating to COVID – 19 on their website
Your Student Living Yes Your Student Living have not provided any information relating to COVID – 19 on their website